47 Companies That Hire for Work at Home Chat Jobs
Updated on: October 5, 2020 by anvitalis
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A lot of people do, but many remote jobs require the use of a phone to do them.
For many, working on the phone at home isn’t plausible because they have kids at home with them, or they don’t have a separate space away from other noises and distractions.
That’s why chat jobs are popular among the work at home crowd.
Chat jobs let you communicate with people through a live chat program, social media, email, and other digital means without a phone required, making them perfect for people who can’t use the phone all day.
This guide features 47 of the top companies that offer work at home chat jobs.
Online Chat Jobs from Home: Where to Find Chat and Email Customer Service Jobs
Amazon doesn’t always have chat jobs available, but it does tend to hire for them near the peak holiday season each year.
Many of the jobs are seasonal, meaning that you’ll only have them for a few months.
But some people who perform especially well might have the opportunity to stay with the team and keep their position year-round.
Candidates must be at least 18 years old and have a high school diploma.
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Apple offers work from home tech support and customer service support jobs.
Although these positions are popular with college students, others can apply as well.
The company even furnishes an Apple computer for you to use for work, but you’ll need reliable internet access.
Arise is a provider of work at home jobs for people around the country.
The company partners with other businesses who need various work tasks completed by outsourcing them to Arise workers.
Depending on the company, you could find a chat-only support position.
You’re free to apply for the jobs you want, so you’re never stuck doing work you don’t want to do.
This company is the one behind WordPress, Tumblr, and other popular digital products.
Automattic is very pro-remote work, so most of its positions are remote jobs.
The company looks for people to fill its Happiness Engineer, or customer service, positions.
You’ll be responding to live chats, forum discussions, support tickets, and other text-based communications.
Search for Automattic jobs here.
Best Buy sometimes has chat-only customer service positions available for people who want to work from home.
Reportedly, the jobs are about 35 hours per week. You need a reliable internet connection and at least one year of experience in a tech support/chat specialist role.
Buffer is an app that automates the social media posting process.
It’s also a fully remote company that offers a ton of benefits for its workers, like paid retreats, family leave, vacation time, and a home office stipend.
Customer support specialist jobs are sometimes on the menu, so keep the careers page bookmarked to check back often.
This company has a variety of solutions for people and businesses, including data entry tasks and transcription.
You can become a part of the team as an online customer support worker who provides their services via email, live chat, and other digital processes.
Concentrix connects work at home jobs to people who want to work from home, so there’s always a chance you can find a chat-based role here.
Search the jobs to find them and apply with the required information.
Fancy Hands is a service that helps businesses find virtual assistants for a number of tasks.
Depending on the jobs you take, you could be doing chat specialist work as a customer support or tech support worker.
Freshwork is the creator of tons of apps to help businesses, including its popular Freshdesk, which acts like a full customer support suite.
The company sometimes looks for chat specialists to both help its own customer support team and those of the companies that use Freshdesk.
You typically need between one and three years of relevant experience to apply.
GearLaunch lets you create designs to put on products, like mugs and shirts, to sell either as a side gig or a full-time business.
The company sometimes has openings for chat-based customer service representatives.
Benefits of working with GearLaunch include a flexible vacation policy and health insurance.
Genesys matches workers like you with businesses that need talent, so you can sometimes find open chat jobs to do from home here.
Sign up as a job seeker to know when new positions are available.
Ginger is a platform where people can get support from licensed therapists and other mental health workers.
You can become an expert on the platform if you are a therapist.
Your job will be to respond to people via chat when they contact you via the system.
You’ll need at least three years of relevant professional experience, plus your degree and licensure.
GitHub hires people from all over the world to fill its on-site and remote positions.
Customer support positions usually require responding via chat, email, and support tickets, although some phone work might also be a requirement.
ICUC has several services to help businesses manage their social accounts, forums, and other communities.
The company sometimes looks for moderators to work from home and help its clients with their forum or social media moderation needs.
Intuit has remote customer service opportunities available for people who want to work from home and have at least some professional tax experience.
You’ll respond to customers on the company’s forums, through email, or via live chat, to help them with their questions or problems regarding their taxes or Intuit software.
Iubenda helps businesses and website owners generate privacy policies and other documents.
There are occasional openings for customer support specialists to assist customers through the site’s support ticket system and live chat.
Kelly Connect matches businesses with people who want to work, so there are a variety of jobs you can find here with different companies.
Chat-only jobs pop up sometimes, so it’s a good idea to keep the site bookmarked and check back once in a while.
Search Kelly Connect jobs here.
LivePerson connects customer support workers with the companies that need them.
In addition to posting jobs on its website, you can also find them on Indeed, Simply Hired, and other job search sites.
Some jobs are chat-based only jobs.
As a Needler for Needle, you’ll help people find what they’re looking for online through a chat-based system, so there’s no need to ever make or answer phone calls.
Needle doesn’t pay in cash, but instead, in points that you can redeem for various rewards.
It could be a fun side gig for the right person.
OutPLEX is mostly a customer service/call center outsourcing company for businesses around the world.
You can apply to its sometimes open positions for chat support specialists that arise when businesses need them.
These jobs require excellent typing skills, multitasking abilities, and communication skills.
Paperless Pipeline creates digital management software for various types of businesses.
The company sometimes looks for customer and tech support specialists to assist customers with their needs over the web via live chat, email, and support tickets.
Check Paperless Pipeline careers.
Pressable is a leading provider of WordPress hosting services.
You can become a Customer Success Engineer for the company who works remotely, responding to customers through support tickets and a live chat system.
You must be flexible, as you may need to take some holiday, weekend, and evening shifts.
Presto Experts let you join to become an “expert” to help customers via email, chat, and sometimes phone.
Basically, you create your profile that tells people what you do, and Presto Experts will work to market your business and send people your way.
Therefore, you’re in control of how you communicate with people.
Sign up to become a Presto Expert.
Sedgwick often has work from home call center jobs that don’t require you to use the phone, but instead rely on text-based services, like chat and email.
Hourly rate is usually around $13 and you’ll need to go through training before you can begin work.
SimpleTexting is a company that offers texting solutions to businesses, like promotional advertising, discount codes, and more.
Customer Support Specialists work from home (or they can choose to work in the Miami office if they live close enough) and provide customer service through the company CMS.
The company even has a flexible time-off policy that gives you rest days when you need them.
SiteStaff is a staffing solution for businesses who need live chat support help.
You can become a chat specialist for the company’s clients if you can type at least 65 WPM.
The company isn’t always hiring, but you can send in your information and resume for Site Staff to consider when it does open positions.
Email Site5 to inquire about its chat-based tech and customer support positions.
You’ll be helping customers with their web hosting and reseller hosting services.
Square is a payment processing company that sometimes has remote positions open for customer service specialists.
Support.com matches businesses that have customer or technical support needs with staff like you that can help them.
Some positions, depending on the company, are fully remote and only require you to use text-based communication systems.
Sutherland Global sometimes looks for workers to help their clients with chat-based technical or customer support.
For instance, one current open position is for a gaming company that wants a remote worker for live chat support and connecting with customers on social media channels.
Televated is a remote call center that hires people for various call center jobs to fulfill the needs of its clients.
Not all jobs here are chat-only, so you may need to dig a little and make sure you’re only applying for chat jobs.
This company provides a variety of customer service solutions to businesses and frequently looks for customer service workers to fulfill their support needs.
Some support jobs require you only to communicate by email or chat.
Find Telus International jobs.
The Chat Shop
The Chat Shop outsources live chat support to people like you who can fill the jobs.
The company doesn’t always have open positions, but you are always welcome to submit your CV for it to review and keep on file.
The Social Element
Become a Community Manager with The Social Element and work from home engaging customers on social media channels.
Being flexible with your schedule is a must, as most projects will require specific hours and days.
TTEC provides several work at home jobs.
You can sometimes find chat-only jobs in its database.
VIP Desk provides customer service solutions for businesses.
Customer service representatives may need to use the phone for making and receiving calls sometimes, but you can also communicate via email, text, chat, and social media.
Wayfair sometimes has openings for chat and email-based support jobs to help its customers with questions and concerns.
You’ll need to be available Monday through Friday for training and you should have some openings to work on weekends and holidays.
World Travel Holdings
World Travel Holdings hires at-home travel agents, and you can do a lot of your work via chat and email.
You’ll get paid training before beginning work on your own.
Other Places to Find Online Chat Jobs from Home
In addition to the companies above, these sites can help you find work at home chat jobs.
Some of them are freelance marketplaces while others are job search sites.
There are also jobs you can find through Google (Google Jobs) just by searching the site.
You can look for keywords like “work at home chat jobs” or “remote chat support” to find them.
Find Your Perfect Work from Home Chat Job
Your perfect chat job match is waiting for you!
The companies above are just some of many that hire for this type of job, so don’t feel that you need to limit yourself to just them.
You can also use the sites in the “Other” section above to find additional jobs from companies that aren’t as well-known for chat jobs.
Some companies actually list their jobs on Indeed and other job search sites rather than their websites, so it’s always a good idea to keep an eye on them, too.
On Indeed, you can even set job alerts to notify you by email when jobs that match your requirements pop up.
Best of luck in your job search!
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